Returns Center

How it Works

Select the items to return

Get a refund estimate

Send your return

Common Returns Questions

Is it easy to return items?

- Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.
- For international returns, please email

How soon will I get my refund?

Once your return is inspected by CAMI NYC, you will be issued a refund to the original form of payment typically within 48 hours. Please note: credit card refunds may take up to 10 business days for your bank to complete.

What items are returnable?

  • Full price items purchased  20 days from the date your item was shipped.

What items are non-refundable?

  • Items marked as final sale. Sale items are considered any product in the sale section or any item purchased using a discount code or promo code.
  • Cami NYC allows returns and exchanges for any order purchased using the newsletter sign up discount code or Cami Crew loyalty point purchases.
  • Please email for instructions on how to return your final sale item.
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